FAQ

Can I buy tickets at the door? How do I pick up Will Call tickets? I lost my reserved tickets, what do I do?

The box office opens at the concert venue for door sales and Will Call pick-up 45 minutes prior to curtain or 30 minutes prior to pre-concert talk, if any. Tickets not sold in advance and/or any returned tickets are sold at that time. We cannot guarantee that tickets will be available at the door, so we encourage advance purchase. Mailed tickets that have been lost may be reprinted upon advance request and picked up at Will Call; please contact the TLC office at 512-474-5664 during regular business hours for this free reprint service. MORE


Do you offer any ticket discounts?

For most concerts, student discounts (17 and under, or with current college ID) are available in advance or at the door, pending availability. Student orders are processed by phone only (not online) at 512-476-5775 and will be held at Will Call. Student discount is limited to one ticket per ID, which must be shown at Will Call or door purchase. Group discounts are also available for most performances. Group orders are processed by phone at 512-474-5664. From time to time, Conspirare offers time-limited discount promotions to patrons on our mailing list.


Do you offer student rush tickets, or last-minute rush for the general public?

Already-discounted student tickets are available in advance or at the door. We do not offer general “rush” tickets.


Can I get a refund or exchange my tickets?

We are sorry, but we cannot offer refunds for tickets. Exchanges for other concert tickets within the same season can be made for a small convenience fee per ticket. Season subscribers may exchange tickets within the same season at no charge. We cannot guarantee availability or that the new tickets will be in the same seating area as the original tickets. All exchanges must be made 72 hours in advance of the performance being exchanged.


When do your tickets for next season go on sale? How can I get the best choice of dates and seat location for the concerts I want to attend?

Our season brochure is mailed mid to late summer, and sales begin immediately thereafter. We offer special discounts for season ticket subscribers. Major donors receive advance purchase preference; contact the Conspirare office at 512-476-5775 for details.


How does reserved seating work for your concerts held in churches?

Seating is reserved by row and seat number, just like in other venues. Our ushers will show you to your seat at the venue.


Where can I park during a concert?

Parking varies with each concert venue. At most of our venues, free parking is available in facility parking lots or on adjacent streets. At the Long Center, paid parking and mobility impaired parking are available either by valet or in the Palmer Events Center Parking Garage located between Riverside Drive, South First Street and Barton Springs Road. Please call the Conspirare office to inquire about your specific concert venue.


What access is available for patrons with disabilities?

Mobility Impairment: Please call TLC Tickets at 512-474-5664 to make arrangements for wheelchair location tickets. We also request that any patron requiring a more accessible aisle seat and/or special assistance into that seat also call to place their order. We will do our best to accommodate patrons in wheelchairs who arrive without purchasing advance wheelchair seating, although we cannot guarantee that a wheelchair location will be available or that the entire party will be seated together.

Visual Impairment: Seeing-eye dogs are welcome at all our concert venues. Please call Conspirare at 512-476-5775 to arrange special assistance to your seat. Digital files of concert programs for use with electronic Braille devices can be emailed about a week prior to the performance; please send your request to Conspirare by email or call 512-476-5775.

Hearing Impairment: For Long Center performances only, Infrared Assistive Listening Devices are available free of charge at the Guest Services coat check or by asking a House Manager.


How long will the concert last?

The average duration of a Conspirare performance is 1.5 to 1.75 hours, without intermission. Longer works presented with intermission could be an additional 15-30 minutes long.


What should I wear to the concert?

We have no dress code but ask that you dress in a manner that fits with the concert venue. For most of our concerts, patrons choose to dress in casual business attire. To gala or special fundraising events, patrons come in cocktail or formal business attire. Concert venues tend to be cool; we recommend bringing a sweater, light jacket, or wrap at any time of year.


May I take photographs or record the performance?

No. Still or video photography or any audio recording of Conspirare performances, artists, or pre-concert talks are not allowed. Cellular phones and other personal electronic devices must be turned off prior to entering the performance space.


What if I arrive late for a concert?

Late seating is available during applause breaks in the program. You will be asked to wait in the lobby or foyer until an appropriate break.


Is there an intermission?

Long works (Masses and oratorios) generally have an intermission of 15-20 minutes, though most of Conspirare’s programs do not.


Why do you perform in churches?

We seek out the best available acoustical and aesthetic environments to enhance our choral performances. While some of our performing venues represent specific traditions and faiths, our performances there are in no way intended to be exclusive of any individual whose experiences or set of beliefs are not represented.


How can I buy Conspirare recordings?

Conspirare’s online shop offers sample clips of recordings. Titles currently in-print can be purchased through the Conspirare office either online, by phone at 512-476-5775, or by mail using our order form. Some newer recordings may be purchased at iTunes for immediate download, by album or by track. Patrons may also come to the Conspirare office during normal business hours to shop the catalog.


Why can’t I buy a recording of every Conspirare concert?

Although our concerts are recorded for archival purposes, Conspirare does not sell most of those recordings because the sound quality of live recordings typically does not equal the artistic standard we strive to maintain. However, we are pleased to sell recordings of each annual Christmas at the Carillon concert, available at our online shop.


How can I audition for Conspirare?

To audition for Conspirare (chamber choir, symphonic choir, or both), you must first email your resumé and other files. MORE


I sent audition materials awhile back, and I have not heard from anyone. Do I need to do anything else?

Auditions are scheduled only a few times a year, at irregular intervals. Your materials are on file and we will contact you if/when you are invited to audition. No further action is needed on your part.


How can I submit my composition for consideration?

Please email your proposed material. MORE


How can I purchase sheet music for something I heard at a Conspirare concert or on your CD?

Craig Hella Johnson’s choral compositions and arrangements can be purchased through his publishers. MORE


Where is your office located?

Our physical and mailing address is 505 E. Huntland Dr., Suite 155, Austin TX 78752. Huntland Drive runs between Airport Blvd. and I-35 (southbound) Frontage Rd. Our building, Centennial Towers, is across from the Saint Francis School buildings and adjacent to its athletic field (just east of the field). Google Map.


When is the office open?

Conspirare business hours are Monday through Friday, 9:00am to 5:30pm Central Time.


What if I have a different question?

Please call the Conspirare office at 512-476-5775 or send us an email.

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